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  2. Twitch (service) - Wikipedia

    en.wikipedia.org/wiki/Twitch_(service)

    Twitch is an American video live-streaming service that focuses on video game live streaming, including broadcasts of esports competitions, in addition to offering music broadcasts, creative content, and "in real life" streams. Twitch is operated by Twitch Interactive, a subsidiary of Amazon. [5]

  3. 3CX Phone System - Wikipedia

    en.wikipedia.org/wiki/3CX_Phone_System

    The 3CX Phone System is the software-based private branch exchange (PBX) phone system developed and marketed by the company, 3CX.The 3CX Phone System is based on the SIP (Session Initiation Protocol) standard and enables extensions to make calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services on premises, in the cloud, or via a cloud service ...

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3] Qualifications include good communication, problem-solving, and computer skills. [1]

  5. List of Facebook features - Wikipedia

    en.wikipedia.org/wiki/List_of_Facebook_features

    Facebook Live was used by the perpetrators of an incident in which four black young adults kidnapped and tortured a mentally disabled white male. [121] All four were charged and convicted of hate crimes. [122] Facebook Live was also used by Brenton Tarrant, perpetrator of the Christchurch mosque shootings to broadcast the attack on Al Noor Mosque.

  6. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]

  7. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    Also, companies in various industries often incorporate some kind of virtual assistant technology into their customer service or support. [3] Recently, the emergence of recent artificial intelligence based chatbots, such as ChatGPT, has brought increased capability and interest to the field of virtual assistant products and services. [4] [5] [6]

  8. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.

  9. Outlook.com - Wikipedia

    en.wikipedia.org/wiki/Outlook.com

    Hotmail service was founded by Sabeer Bhatia and Jack Smith, and was one of the first webmail services on the Internet along with Four11's RocketMail (later Yahoo! Mail). [9] [10] It was commercially launched on July 4, 1996, symbolizing "freedom" from ISP-based email [11] and the ability to access a user's inbox from anywhere in the world.