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Its work-at-home jobs mainly involve customer service. Examples of positions available: Customer service representatives Benefits: Medical, dental and vision insurance; 401(k) plan; tuition ...
Some companies hire directly, while other companies like Sykes outsource customer support to companies in need. So you might have a full-time, part-time or seasonal job, depending on whom you work ...
Sykes Enterprises, Inc. (stylized as SYKES) was an American multinational business process outsourcing provider headquartered in Tampa, Florida. The company provided business process outsourcing (BPO) services, IT consulting, and IT-enabled services, such as technical support and customer service. In 2021, Sitel Group acquired Sykes for $2.2 ...
Footnotes / references. [3] Foundever (previously known as Sitel and Sykes) is a privately owned customer experience technology company headquartered in Luxembourg City. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 170,001 employees and $4 billion in revenue.
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Southwest Airlines is planning to reduce service to and from Atlanta next year, cutting more than 300 pilot and flight attendant positions, according to a company memo seen by CNBC.
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