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Call detail record. A call detail record (CDR) is a data record produced by a telephone exchange or other telecommunications equipment that documents the details of a telephone call or other telecommunications transactions (e.g., text message) that passes through that facility or device. The record contains various attributes of the call, such ...
A device which records or decodes electronic or other impulses which identify the numbers called or otherwise transmitted on the telephone line to which such device is dedicated. A pen register is similar to a trap and trace device. A trap and trace device would show what numbers had called a specific telephone, i.e., all incoming phone numbers.
Call tracking software records information about incoming telephone calls, and in some regions even the conversation.Call tracking is a technology which can enable the pay per call, pay per minute or pay per lead business model, allowing the tracking of phone calls to be associated with performance-based advertising such as Google AdWords, SEO Services, Display and Electronic Direct Marketing ...
Customer proprietary network information. Customer proprietary network information (CPNI) is the data collected by telecommunications companies about a consumer's telephone calls. [1] It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and certain other information that appears ...
A call detail record or call recording software is used to record all received calls, including time, date, duration, calling number and called number for future reference. [4] Interactive voice response is a sound recording device that allows a caller to give information to a system verbally about what services or support they require.
To perform the rating calculations it is necessary to produce a Call detail record/EDR. [citation needed] A Call detail record [3] [4] (CDR, also known as Call Data Record) [5] is "a record of a call setup and completion", [5] and its format "varies among telecom providers or programs", which some allow to be configured by the user.
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