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2. Call detail record - Wikipedia

   en.wikipedia.org/wiki/Call_detail_record

   Call detail record. A call detail record (CDR) is a data record produced by a telephone exchange or other telecommunications equipment that documents the details of a telephone call or other telecommunications transactions (e.g., text message) that passes through that facility or device. The record contains various attributes of the call, such ...

3. Telecommunications mediation - Wikipedia

   en.wikipedia.org/wiki/Telecommunications_mediation

   Aggregation of partial call detail records related to the same call; Format change and call detail record normalization; Business transformation of data; In a telecom billing scenario, mediation is the first step after receiving a call detail record. The mediated call detail record files are forwarded to a rating engine, which calculates the ...

4. Call management - Wikipedia

   en.wikipedia.org/wiki/Call_management

   A call detail record or call recording software is used to record all received calls, including time, date, duration, calling number and called number for future reference. [4] Interactive voice response is a sound recording device that allows a caller to give information to a system verbally about what services or support they require.

5. Call-recording software - Wikipedia

   en.wikipedia.org/wiki/Call-recording_software

   Call-recording software. Call recording software records telephone conversations over PSTN or VoIP in a digital audio file format. Call recording is distinct from call logging and tracking, which record details about the call but not the conversation; however, software may include both recording and logging functionality.

6. Customer proprietary network information - Wikipedia

   en.wikipedia.org/wiki/Customer_proprietary...

   Customer proprietary network information. Customer proprietary network information (CPNI) is the data collected by telecommunications companies about a consumer's telephone calls. [1] It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and certain other information that appears ...

7. Telecommunications rating - Wikipedia

   en.wikipedia.org/wiki/Telecommunications_rating

   To perform the rating calculations it is necessary to produce a Call detail record/EDR. [citation needed] A Call detail record [3] [4] (CDR, also known as Call Data Record) [5] is "a record of a call setup and completion", [5] and its format "varies among telecom providers or programs", which some allow to be configured by the user.