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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Apple certification programs are IT professional certifications for Apple Inc. products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered at Prometric testing centers ...
AppleCare+ is Apple 's brand name for extended warranty and technical support plans for their devices. AppleCare+ extends the devices' one-year limited warranty and the ninety days of technical support (which is known as basic AppleCare). It allows the customer unlimited incidents of accidental damage with a deductible (which, like the price of ...
Working at Apple may not be exactly like that, but it's probably the closest you can get. Apple is hiring for a whole host of ... For premium support please call: 800-290-4726 more ways to reach us.
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
In business and project management, a responsibility assignment matrix[1] (RAM), also known as RACI matrix[2] (/ ˈreɪsi /) or linear responsibility chart[3] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process. RACI is an acronym derived from the four key ...
A technical director (TD) is usually a senior technical person [1] within e.g. a software company, engineering firm, film studio, theatre company or television studio. This person usually has the highest level of skill within a specific technical field. It is also a common alternative title in association football for the position of Sporting ...
Technical communication is a task performed by specialized employees or consultants. For example, a professional writer may work with a company to produce a user manual. Some companies give considerable technical communication responsibility to other technical professionals—such as programmers, engineers, and scientists.
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related to: apple technical support job description responsibilities example pdfEmployment.org has been visited by 100K+ users in the past month