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Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly.
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password.
Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Point-to-Point Protocol. In computer networking, Point-to-Point Protocol ( PPP) is a data link layer (layer 2) communication protocol between two routers directly without any host or any other networking in between. It can provide loop detection, authentication, transmission encryption, [1] and data compression .
SMTP Authentication. SMTP Authentication, often abbreviated SMTP AUTH, is an extension of the Simple Mail Transfer Protocol (SMTP) whereby a client may log in using any authentication mechanism supported by the server. It is mainly used by submission servers, where authentication is mandatory. [1]
Single sign-on. Single sign-on ( SSO) is an authentication scheme that allows a user to log in with a single ID to any of several related, yet independent, software systems. True single sign-on allows the user to log in once and access services without re-entering authentication factors. It should not be confused with same-sign on (Directory ...
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Find out how to fix problems reading or receiving AOL Mail.