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Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Hospitality is also the way people treat others, for example in the service of welcoming and receiving guests in hotels. Hospitality plays a role in augmenting or decreasing the volume of sales of an organization. Hospitality ethics is a discipline that studies this usage of hospitality.
Sustainable tourism is a concept that covers the complete tourism experience, including concern for economic, social, and environmental issues as well as attention to improving tourists' experiences and addressing the needs of host communities. [1] Sustainable tourism should embrace concerns for environmental protection, social equity, and the ...
Sustainable travel behavior—Reducing the amount of travel (e.g. through home-working or teleconference service) or finding alternative transport means for journeys, such as cycling for leisure rather than driving. Seeking tourism offerings that try to protect the global and local environment and also the cultures within tourism destinations.
Responsible Travel was the "first online guide to responsible international travel". [7] Responsible travel and tourism is about making better places for people to live in and to visit. One of the founding principles of Responsible Travel was to help create this new sector of the travel and tourism industry and to firmly root it in ethical values.
Hospitality industry. The hospitality industry is a broad category of fields within the service industry that includes lodging, food and beverage services, event planning, theme parks, travel agency, tourism, hotels, restaurants, nightclubs, and bars.
Tourists at the Temple of Apollo, Delphi, Greece. Tourism is travel for pleasure, and the commercial activity of providing and supporting such travel. [1] UN Tourism defines tourism more generally, in terms which go "beyond the common perception of tourism as being limited to holiday activity only", as people "travelling to and staying in places outside their usual environment for not more ...
A tour operator is a business that typically combines and organizes accommodations, meals, sightseeing and transportation components, [1] in order to create a package tour. They advertise and produce brochures to promote their products, holidays and itineraries. Tour operators can sell directly to the public or sell through travel agents or a ...