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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  3. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    The customer is always right. Marshall Field used slogans such as "Give the lady what she wants" in his Chicago department store. [citation needed] " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as ...

  4. Request for quotation - Wikipedia

    en.wikipedia.org/wiki/Request_for_quotation

    A request for quotation ( RfQ) is a business process in which a company or public entity requests a quote from a supplier for the purchase of specific products or services. RfQ generally means the same thing as Call for bids (CfB) and Invitation for bid (IfB). [1] An RfQ typically involves more than the price per item.

  5. How to choose the best small business lender - AOL

    www.aol.com/finance/choose-best-small-business...

    A good rule of thumb is to keep your DTI to around 36 percent, though lenders may accept higher. Time in business. You’ll generally need two or more years in business to qualify for a business ...

  6. Insurance for first-time drivers - AOL

    www.aol.com/finance/insurance-first-time-drivers...

    Great customer service. Extensive list of coverage options and discounts High customer satisfaction scores from J.D. Power. Rideshare coverage not available Online quotes not available in all ...

  7. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/on/best-time-to-call-customer-service

    Your best bet is to put in your request anywhere between 9 a.m. and 11 a.m.; after that, the average response time declines over the course of the day. Zendesk. As the graph shows, requests put in ...

  8. Operational excellence - Wikipedia

    en.wikipedia.org/wiki/Operational_excellence

    Operational excellence is a mindset that embraces certain principles and tools to create a culture of excellence within an organization. Operational excellence means every employee can see, deliver, and improve the flow of value to a customer. This approach employs the tools of earlier continuous improvement methodologies, such as lean thinking ...

  9. 10 Companies With Great Customer Service - AOL

    www.aol.com/2011/01/21/study-finds-these...

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