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2. Troubleshoot a broadband internet connection - AOL Help

   help.aol.com/articles/troubleshooting-a...

   3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure everything was reset. 4. Contact your Internet Service Provider (ISP) - If you're still not able to get online, reach out to your ISP for additional help. For AOL customers ...

3. Access a free AOL plan - AOL Help

   help.aol.com/articles/free-aol-plan-faqs

   Access a free AOL plan. If you're already connected to the internet and not using AOL dial-up, you have free access to AOL software, email and several other services. This includes your AOL username and email account accessible at mail.aol.com, AOL security services protecting against spam and viruses within your AOL mail account, your AOL ...

4. Netscape Internet Service (ISP) powered by AOL - AOL Help

   help.aol.com/products/netscape-isp

   Learn how to add, edit, and delete your credit card info on file. Netscape Internet Service (ISP) · Oct 28, 2023. Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

5. Get Support-AOL Help

   help.aol.com/contact

   Give Us Call. For Verizon Support. 1-800-VERIZON. Español del cliente y ayuda técnica: 1-866-885-5117. AOL TTY service for the deaf or hard-of-hearing: 1-800-759-3323 (Must have TTY-enabled equipment) Contact AOL Page details: Hours of Operations: Billing/Account Support, Mon-Fri: 8am-1am EST; Technical Support, 24 x 7.

6. Contact AOL customer support - AOL Help

   help.aol.com/articles/account-management...

   In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.

7. Fix problems reading or receiving AOL Mail - AOL Help

   help.aol.com/articles/fix-problems-reading-or...

   Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.

8. Get Online with AOL

   getonline.aol.com/dialup

   Install now. *To enhance performance, when the AOL Shield Browser is launched over a dial-up connection, the security setting that blocks dangerous and deceptive content is disabled. To enable the setting, go to the Security window under Options. Download time may take 3-4 hours over dial-up. Call 1-888-265-5555 to order a CD for faster ...

9. Troubleshoot a dial-up connection - AOL Help

   help.aol.com/articles/troubleshooting-a-dial-up...

   Dial-up doesn't work with phone services offered by cable companies. Check your physical phone connection - A loose cable or cord can often be the cause of a connection problem. Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each ...