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  2. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or ...

  3. Team service management - Wikipedia

    en.wikipedia.org/wiki/Team_service_management

    Team service management (TSM) is an open-source management framework that uses and integrates existing management methods and techniques to help teams deliver ever improving services. TSM is designed to be used by any and all teams within an enterprise including (but not limited to) sales, production, administration, IT, finance and management ...

  4. Supply chain management - Wikipedia

    en.wikipedia.org/wiki/Supply_chain_management

    Customer service management process Customer relationship management concerns the relationship between an organization and its customers. Customer service is the source of customer information. It also provides the customer with real-time information on scheduling and product availability through interfaces with the company's production and ...

  5. John Billingsley - Wikipedia

    en.wikipedia.org/wiki/John_Billingsley

    Billingsley's first on-screen role was in 1991 as a difficult customer making a return in a customer service training video produced by Nintendo of America. He made an appearance in "It Happened in Juneau", a third-season episode of the TV comedy-drama Northern Exposure, playing a patient treated by Marilyn.

  6. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer service, a brand's ethical ideals and the shopping environment are examples of factors that affect a customer's experience. Understanding and effectively developing a positive customer experience has become a staple within businesses and brands to combat growing competition (Andajani, 2015 [12] ).

  7. FCA Controlled Functions - Wikipedia

    en.wikipedia.org/wiki/FCA_Controlled_Functions

    FCA Controlled Functions. The Controlled Functions of the Financial Conduct Authority (FCA) are simplifying code names given to various functions within the financial services and relating to the carrying on of regulated activities by a firm. These are specified, under section 59 of the Financial Services and Markets Act [1] which still stands ...

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