Search results
Results from the WOW.Com Content Network
They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
SmarterChild was an intelligent agent or "bot" developed by ActiveBuddy, Inc., with offices in New York and Sunnyvale. [citation needed] It was widely distributed across global instant messaging networks. [citation needed] SmarterChild became very popular, attracting over 30 million Instant Messenger "buddies" on AIM (AOL) and MSN and Yahoo ...
A chatbot (originally chatterbot) is a software application or web interface that is designed to mimic human conversation through text or voice interactions. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.
eGain Corporation (formerly known as eGain Communications Corporation) is a cloud-based software company with its headquarters at Sunnyvale, California. eGain provides applications for customer service, knowledge management, and analytics, that businesses use to serve and sell to their customers. The company relentlessly spams other companies ...
Get 24x7 Live Support Plus Online Protection. Get 24x7 live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Try It Free Now *. Or call 1-866 ...
In this case, the web chat software is integrated with a website to allow for a customer to chat with the business representative or the website owner. Live support on a web chat channel can be provided by both human agents as well as virtual agents and chatbots. In many cases, both humans and live chat tools work in tandem to improve the ...