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  2. User experience - Wikipedia

    en.wikipedia.org/wiki/User_experience

    User experience ( UX) is how a user interacts with and experiences a product, system or service. It includes a person's perceptions of utility, ease of use, and efficiency. Improving user experience is important to most companies, designers, and creators when creating and refining products because negative user experience can diminish the use ...

  3. User experience design - Wikipedia

    en.wikipedia.org/wiki/User_Experience_Design

    User experience design is a user centered design approach because it considers the user's experience when using a product or platform. [2] Research, data analysis, and test results drive design decisions in UX design rather than aesthetic preferences and opinions. Unlike user interface design, which focuses solely on the design of a computer ...

  4. User experience evaluation - Wikipedia

    en.wikipedia.org/wiki/User_experience_evaluation

    User experience evaluation ( UXE) or user experience assessment ( UXA) refers to a collection of methods, skills and tools utilized to uncover how a person perceives a system (product, service, non-commercial item, or a combination of them) before, during and after interacting with it. It is non-trivial to assess user experience since user ...

  5. Quality of experience - Wikipedia

    en.wikipedia.org/wiki/Quality_of_experience

    Quality of experience (QoE) is a measure of the delight or annoyance of a customer's experiences with a service (e.g., web browsing, phone call, TV broadcast). QoE focuses on the entire service experience; it is a holistic concept, similar to the field of user experience, but with its roots in telecommunication.

  6. User research - Wikipedia

    en.wikipedia.org/wiki/User_Research

    User researcher aims to uncover the barriers or frustrations users face as they interact with products, services, or systems. A unique facet of user research is the brand of user experience (UX) research which focuses on the feelings, thoughts, and situations users go through as they interact with products, services, and systems.

  7. Usability - Wikipedia

    en.wikipedia.org/wiki/Usability

    In the user-driven or participatory design paradigm, some of the users become actual or de facto members of the design team. The term user friendly is often used as a synonym for usable, though it may also refer to accessibility. Usability describes the quality of user experience across websites, software, products, and environments.

  8. Persona (user experience) - Wikipedia

    en.wikipedia.org/wiki/Persona_(user_experience)

    Persona (user experience) A persona (also user persona, user personality, customer persona, buyer persona) in user-centered design and marketing is a personalized fictional character created to represent a user type that might use a site, brand, or product in a similar way. [1] Personas represent the similarities of consumer groups or segments ...

  9. User interface - Wikipedia

    en.wikipedia.org/wiki/User_interface

    In the industrial design field of human–computer interaction, a user interface ( UI) is the space where interactions between humans and machines occur. The goal of this interaction is to allow effective operation and control of the machine from the human end, while the machine simultaneously feeds back information that aids the operators ...