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TracFone Wireless, Inc. ( TFWI) is an American prepaid, no-contract mobile phone provider. TFWI is a subsidiary of Verizon Communications, [1] and offers products and services under several brands. It operates as a mobile virtual network operator (MVNO), holding agreements with the three largest United States wireless network operators to ...
The company has no phone number, and thus no customer support via telephone. Customer complaints range from weeks long waits for porting in / out to complete, SIM / eSIM provisioning issues, loss of service for multiple days, failing to honor promotional deals, and charges to credit cards without services provided.
Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the three major cellular carriers in the country, AT&T Mobility, T-Mobile US, and Verizon. [1] [2] In 2016, MVNOs across the nation such as Metro PCS, Boost Mobile, Cricket Wireless, and Tracfone brands served about 36 million subscribers.
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