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  2. Technical management - Wikipedia

    en.wikipedia.org/wiki/Technical_management

    Technical management. In general, technical management is the systematic efforts used in the deployment of a system or process and in balancing its cost, effectiveness and supportability during its life cycle. [1] [2] Technical managers can be found at the interface of application and technique; they act between the user and the technical means.

  3. Technical director - Wikipedia

    en.wikipedia.org/wiki/Technical_director

    The technical director, along with the production manager, is responsible for the overall organization of the technical production process. Duties included are generating necessary working drawings for construction (in conjunction with a draftsperson, if there is one); budget estimations and maintaining of accounts; materials research and ...

  4. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  5. Chief technology officer - Wikipedia

    en.wikipedia.org/wiki/Chief_Technology_Officer

    CTO chief technologist. A chief technology officer (CTO) (also known as a chief technical officer or chief technologist) is an officer tasked with managing technical operations of an organization. They oversee and supervise research and development and serve as a technical advisor to a higher executive such as a chief executive officer.

  6. Production support - Wikipedia

    en.wikipedia.org/wiki/Production_Support

    Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...

  7. System administrator - Wikipedia

    en.wikipedia.org/wiki/System_administrator

    An IT administrator, system administrator, sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers. The system administrator seeks to ensure that the uptime, performance, resources, and security of the computers they manage meet ...

  8. Systems Engineering and Technical Assistance - Wikipedia

    en.wikipedia.org/wiki/Systems_Engineering_and...

    Subpart 37.2 defines advisory and assistance services and provides that the use of such services is a legitimate way to improve the prospects for program or systems success. FAR Part 37.201(c) defines engineering and technical services used in support of a program office during the acquisition cycle.

  9. Customer engineer - Wikipedia

    en.wikipedia.org/wiki/Customer_engineer

    Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.. Based on the requirements, an IBM CE could be a Field CE and service many customers around a defined territory, e.g.: Kuala Lumpur, or they could be based at the place of business of a particularly large customer and service only ...

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