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They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Yahoo Voice was a Voice over Internet Protocol (VoIP), PC-PC, PC-Phone and Phone-to-PC telecommunications service. It was provided by Yahoo via its Yahoo Messenger instant messaging application. [1] [2] Yahoo Voice used the Session Initiation Protocol , GIPS codec and the Dialpad engine for voice transport. After 2008 the service was provided ...
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