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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Find out how to troubleshoot common issues with AOL Mail , such as signing in, password reset, spam protection, and more.
Tell us one of the following to get started: Sign-in email address or mobile number. Recovery phone number. Recovery email address. Continue. AOL.
Add, replace or remove AOL account recovery info Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account.
Fix problems reading or receiving AOL Mail If you're having problems viewing and receiving your AOL Mail, it could be caused by a few things. Most of the issues can be fixed with a couple of quick troubleshooting steps.
The 2013 data breach occurred on Yahoo servers in August 2013 and affected all three billion user accounts. The 2014 breach affected over 500 million user accounts. Both breaches are considered the largest ever discovered and included names, email addresses, phone numbers, birth dates, and security questions—both encrypted and unencrypted.
Can't remember your username? Use your account recovery phone number or email address to get it back.
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