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LinkedIn ( / lɪŋktˈɪn /) is a business and employment-focused social media platform that works through websites and mobile apps. It was launched on May 5, 2003 by Reid Hoffman and Eric Ly. [6] Since December 2016, LinkedIn has been a wholly owned subsidiary of Microsoft. [7] The platform is primarily used for professional networking and ...
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The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition.
Time period. Key developments at LinkedIn. 2002–2010. LinkedIn is founded, introduces premium services for generating revenues, achieves profitability in 2006 (being the first major social network/ Web 2.0 enterprise to do so), becomes the most popular site for work-based networking, and acquires its first startups.
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