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livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...
LiveChat Software. LiveChat Software ( WSE: LVC) [4] is a customer service software company and developer of LiveChat – software as a service -based help desk software and online chat software for e-commerce sales, customer support, and lead generation . The company has offices in Wrocław, Poland, and Boston, Massachusetts, United States.
Web chat. A web chat is a text-based system that allows users to communicate in real-time using easily accessible web interfaces. It is a type of Internet online chat distinguished by its simplicity and accessibility to users who do not wish to take the time to install and learn to use specialized chat software. [1]
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Instant messaging is a set of communication technologies used for text-based communication between two ( private messaging) or more (chat room) participants over the Internet or other types of networks (see also LAN messenger ). [6] IM chats happen in real-time.
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