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For a landline telephone call, the person calling is the source and their telephone is the transmitter. The transmitter translates the message into an electrical signal that travels through the wire, which acts as the channel. The person taking the call is the destination and their telephone is the receiver.
Chinese whispers (some Commonwealth English ), or telephone ( American English and Canadian English ), [1] is an internationally popular children's game in which messages are whispered from person to person and then the original and final messages are compared. [2] This sequential modification of information is called transmission chaining in ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Information and communications technology ( ICT) is an extensional term for information technology (IT) that stresses the role of unified communications [1] and the integration of telecommunications ( telephone lines and wireless signals) and computers, as well as necessary enterprise software, middleware, storage and audiovisual, that enable ...
The Shannon–Weaver model was initially formulated in analogy to how telephone calls work but is intended as a general model of all forms of communication. In the case of a landline phone call, the person calling is the source and their telephone is the transmitter translating the message into an electric signal. The wire acts as the channel.
Telephony ( / təˈlɛfəni / tə-LEF-ə-nee) is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is intimately linked to the invention and development of the telephone .
Nancy J. Friedman (born 1939/1940) [1] is an American customer service and telephone skills consultant. [2] She is also known as her business persona the "Telephone Doctor" [2] Nancy Friedman is founder and president of Telephone Doctor, a customer-service training company based in St. Louis, Missouri. [3] [4] She also appears as spokesperson ...
Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller. Calling party. Conference call (multi-party call) COCOT.