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  2. Verizon Business - Wikipedia

    en.wikipedia.org/wiki/Verizon_Business

    Verizon Business (formerly known as Verizon Enterprise Solutions) is a division of Verizon Communications based in Basking Ridge, New Jersey, that provides services and products for Verizon's business and government clients. [1] It was formed as Verizon Business in January 2006 and relaunched as Verizon Enterprise Solutions on January 1, 2012.

  3. Telephone exchange - Wikipedia

    en.wikipedia.org/wiki/Telephone_exchange

    A wire center is the area served by a particular switch or central office. A concentrator is a device that concentrates traffic, be it remote or co-located with the switch. An off-hook condition represents a circuit that is in use, e.g., when a telephone call is in progress.

  4. Fax - Wikipedia

    en.wikipedia.org/wiki/Fax

    A virtual (email) fax can be printed out and then signed and scanned back to computer before being emailed. Also the sender can attach a digital signature to the document file. With the surging popularity of mobile phones, virtual fax machines can now be downloaded as applications for Android and iOS.

  5. Call forwarding - Wikipedia

    en.wikipedia.org/wiki/Call_forwarding

    Call forwarding, or call diversion, is a telephony feature of all telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available. Call forwarding was invented by Ernest J. Bonanno.

  6. Avaya - Wikipedia

    en.wikipedia.org/wiki/Avaya

    Avaya office. Avaya LLC, often shortened to Avaya (/ ə ˈ v aɪ. ə /) and formerly Avaya Inc., is an American multinational technology company headquartered in Morristown, New Jersey, [3] that provides cloud communications and workstream collaboration services.

  7. NICE Ltd. - Wikipedia

    en.wikipedia.org/wiki/NICE_Ltd.

    On June 6, 2016, the Company was renamed NICE Ltd., which is its legal and commercial name. NICE acquired inContact for a reported $960 million allowing NICE to expand their customer services offering and integrate a cloud contact center, using a Contact Center as a Service (CCaaS) approach. Paul Jarman of inContact would continue as CEO to ...

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