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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  3. Wayfair CEO: AI is helping our human customer service agents ...

    www.aol.com/finance/wayfair-ceo-ai-helping-human...

    With 20 million products on the company's platform, Wayfair has been using AI to help customer support agents gather information quickly and clearly. "A lot of our volume comes in on chats and ...

  4. Contact AOL customer support

    help.aol.com/articles/account-management...

    GET. Mail. Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  6. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to facilitate interaction with their users.

  7. Get started with your AOL Perks benefit

    help.aol.com/articles/get-started-with-your-aol...

    For questions regarding AOL Perks, please contact PerkSpot Customer Service by email at cs@perkspot.com 7 days a week or via phone at 1.866.606.6057 (Monday - Friday, 10am - 7pm ET). Live chat support is also available Monday-Friday, 10am-7pm ET by logging into your AOL Perks account. For questions about your AOL account, please call us at 1 ...

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