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  2. Apple certification programs - Wikipedia

    en.wikipedia.org/wiki/Apple_certification_programs

    Apple certification programs are IT professional certifications for Apple Inc. products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered at Prometric testing centers ...

  3. Certified Quality Engineer - Wikipedia

    en.wikipedia.org/wiki/Certified_Quality_Engineer

    Certified Quality Engineer, often abbreviated CQE, is a certification given by the American Society for Quality (ASQ). These engineers are professionally educated in quality engineering and quality control. They are trained in researching and preventing unnecessary costs through lack of quality, lost production costs, lost market share due to ...

  4. Professional certification - Wikipedia

    en.wikipedia.org/wiki/Professional_certification

    A certification is a third-party attestation of an individual's level of knowledge or proficiency in a certain industry or profession. They are granted by authorities in the field, such as professional societies and universities, or by private certificate-granting agencies. Most certifications are time-limited; some expire after a period of ...

  5. Product certification - Wikipedia

    en.wikipedia.org/wiki/Product_certification

    product certifications (many nations) Product certification or product qualification is the process of certifying that a certain product has passed performance tests and quality assurance tests, and meets qualification criteria stipulated in contracts, regulations, or specifications (sometimes called "certification schemes" in the product certification industry).

  6. Cisco certifications - Wikipedia

    en.wikipedia.org/wiki/Cisco_certifications

    Cisco Certifications are the list of the Certifications offered by Cisco Systems.There are four to five (path to network designers) levels of certification: Associate (CCNA/CCDA), Professional (CCNP/CCDP), Expert (CCIE/CCDE) and recently, Architect (CCAr: CCDE previous), as well as nine different paths for the specific technical field; Routing & Switching, Design, Industrial Network, Network ...

  7. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning (web based training), or a blend (blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can discuss ...

  8. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  9. Acceptance testing - Wikipedia

    en.wikipedia.org/wiki/Acceptance_testing

    Operational acceptance testing (OAT) is used to conduct operational readiness (pre-release) of a product, service or system as part of a quality management system. OAT is a common type of non-functional software testing, used mainly in software development and software maintenance projects. This type of testing focuses on the operational ...