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  2. Client (computing) - Wikipedia

    en.wikipedia.org/wiki/Client_(computing)

    A client is a computer or a program that, as part of its operation, relies on sending a request to another program or a computer hardware or software that accesses a service made available by a server (which may or may not be located on another computer). [3] For example, web browsers are clients that connect to web servers and retrieve web ...

  3. Client–server model - Wikipedia

    en.wikipedia.org/wiki/Client–server_model

    The client–server model is a distributed application structure that partitions tasks or workloads between the providers of a resource or service, called servers, and service requesters, called clients. [1] Often clients and servers communicate over a computer network on separate hardware, but both client and server may reside in the same ...

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  5. Server (computing) - Wikipedia

    en.wikipedia.org/wiki/Server_(computing)

    A server is a computer that provides information to other computers called "clients" on computer network. [1] This architecture is called the client–server model. Servers can provide various functionalities, often called "services", such as sharing data or resources among multiple clients or performing computations for a client.

  6. Remote procedure call - Wikipedia

    en.wikipedia.org/wiki/Remote_procedure_call

    The client calls the client stub. The call is a local procedure call, with parameters pushed on to the stack in the normal way. The client stub packs the parameters into a message and makes a system call to send the message. Packing the parameters is called marshalling.

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  8. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success. Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments ...

  9. Network Information Service - Wikipedia

    en.wikipedia.org/wiki/Network_Information_Service

    The Network Information Service, or NIS (originally called Yellow Pages or YP ), is a client–server directory service protocol for distributing system configuration data such as user and host names between computers on a computer network. Sun Microsystems developed the NIS; the technology is licensed to virtually all other Unix vendors.