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  2. Five whys - Wikipedia

    en.wikipedia.org/wiki/Five_whys

    It is a major component of problem-solving training, delivered as part of the induction into the Toyota Production System. The architect of the Toyota Production System, Taiichi Ohno , described the five whys method as "the basis of Toyota's scientific approach by repeating why five times [5] the nature of the problem as well as its solution ...

  3. Ishikawa diagram - Wikipedia

    en.wikipedia.org/wiki/Ishikawa_diagram

    Overview Sample Ishikawa diagram shows the causes contributing to problem. The defect, or the problem to be solved, is shown as the fish's head, facing to the right, with the causes extending to the left as fishbones; the ribs branch off the backbone for major causes, with sub-branches for root-causes, to as many levels as required.

  4. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    Requires training in the 8D problem-solving process as well as appropriate data collection and analysis tools such as Pareto charts, fishbone diagrams, and process maps. Problem solving tools. The following tools can be used within 8D: Ishikawa diagrams also known as cause-and-effect or fishbone diagrams; Pareto charts or Pareto diagrams; 5 Whys

  5. Seven basic tools of quality - Wikipedia

    en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

    Check sheet. Control chart. Histogram. Pareto chart. Scatter diagram. Flow chart. Run chart. The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics ...

  6. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields. The former is an example of simple problem solving (SPS) addressing one issue ...

  7. Problem statement - Wikipedia

    en.wikipedia.org/wiki/Problem_statement

    Problem statement. A problem statement is a description of an issue to be addressed or a condition to be improved upon. It identifies the gap between the current problem and goal. The problem statement should be designed to address the Five Ws. The first condition of solving a problem is understanding the problem, which can be done by way of a ...

  8. Five Ws - Wikipedia

    en.wikipedia.org/wiki/Five_Ws

    e. American government poster created during WWII featuring interrogatives. The Five Ws is a checklist used in journalism to ensure that the first paragraph (the "lead") contains all the essential points of a story. As far back as 1913, reporters were taught that the lead should answer these questions: [1]

  9. Root cause analysis - Wikipedia

    en.wikipedia.org/wiki/Root_cause_analysis

    Root cause analysis. In science and engineering, root cause analysis ( RCA) is a method of problem solving used for identifying the root causes of faults or problems. [1] It is widely used in IT operations, manufacturing, telecommunications, industrial process control, accident analysis (e.g., in aviation, [2] rail transport, or nuclear plants ...

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