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41 Companies With Work-From-Home Jobs. ... Alorica provides customer service and customer relationship management across a variety of industries, including healthcare and retail. The company ...
While some agents work out of call centers, many work remotely from home. In 2022, Amazon moved more employees from call centers to remote positions, reportedly to save money on real estate costs .
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Upwork Global Inc., formerly Elance-oDesk, is an American freelancing platform headquartered in Santa Clara and San Francisco, California. [2] The company was formed in 2013 as Elance-oDesk, after the merger of Elance Inc. and oDesk Corp. The merged company was subsequently rebranded to Upwork in 2015.
When we asked where their companies were finding the most productive uses for generative AI, 44% chose “customer service and interaction,” and an identical percentage chose “finance and back ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
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