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  2. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version ...

  3. Fix problems with AOL websites due to ad blocking software

    help.aol.com/articles/fix-problems-with-aol...

    Visit AdBlock Plus's site for more detailed info. 1. Click the AdBlock Plus icon at the top-right of your browser. 2. Click the This website toggle to disable. 3. Click Refresh.

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. While Internet Explorer may still work with ...

  5. Browser - AOL Help

    help.aol.com/products/browser

    AOL App for Android. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Call Live AOL Support at 1-800-358-4860. Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone ...

  6. Turn pop-ups off or on in your browser - AOL Help

    help.aol.com/articles/disable-or-enable-pop-ups...

    If you click on links in a legitimate email and get a notice that link can't be opened, you will need to either temporarily turn off your pop-up blocker, or add AOL Mail to the list of sites you allow pop-ups from. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because ...

  7. Fix problems reading or receiving AOL Mail - AOL Help

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed.

  8. Fix problems signing in to AOL Mail - AOL Help

    help.aol.com/articles/fix-problems-signing-in-to...

    If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...

  9. An Overview of AOL Shield and AOL Shield Pro - AOL Help

    help.aol.com/articles/aol-shield-overview

    AOL Shield is a free web browser optimized for users on dial-up internet connections and/or older operating systems. The Pro version of AOL Shield is optimized for broadband internet connections and/or newer operating systems. It provides protection with a whole host of advanced security features, so you can worry less about online threats as ...