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Depending on your account's history, it's possible for it to be removed from AOL, CompuServe, or Netscape and be inaccessible. You can always sign up for a new account, just keep in mind that your old username may not be available for you to use.
If prompted, verify your account. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan:
Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.
Are your emails and contacts missing? If you haven't signed in to AOL Mail for 12 months or more, your mailbox is considered inactive. An inactive mailbox stops receiving new emails, and all mailbox contents, folders, contacts and settings are permanently deleted.
Go to the main AOL page.; Click Sign in in the upper right hand corner.; Click Create an account at the bottom of the screen.; Enter and submit the requested information.
Sign in to your AOL account to access your email and manage your account information.
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