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  2. Automotive Service Excellence - Wikipedia

    en.wikipedia.org/wiki/Automotive_Service_Excellence

    The National Institute for Automotive Service Excellence (ASE) is a professional certification group that certifies professionals and shops in the automotive repair and service industry in the United States and parts of Canada.

  3. Caribbean Centre of Excellence for Teacher Training - Wikipedia

    en.wikipedia.org/wiki/Caribbean_Centre_of...

    The Caribbean Centre of Excellence for Teacher Training (Caribbean CETT) is an organization which seeks to enhance the quality of teacher training in the Caribbean. It came into existence as part of a USAID -funded Presidential Initiative established at the 2001 Summit of the Americas, held in Montreal, Quebec , Canada .

  4. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO 9001:2015). [1]

  5. Operational excellence - Wikipedia

    en.wikipedia.org/wiki/Operational_excellence

    Operational excellence refers to the systematic implementation of principles and tools designed to enhance organizational performance and create a culture focused on continuous improvement. It enables employees at all levels to identify, deliver, and enhance the flow of value to customers.

  6. In Search of Excellence - Wikipedia

    en.wikipedia.org/wiki/In_Search_of_Excellence

    In Search of Excellence is a book written by Tom Peters and Robert H. Waterman Jr. First published in 1982, it sold three million copies in its first four years, and was the most widely held monograph in the United States from 1989 to 2006. [1]

  7. Sales - Wikipedia

    en.wikipedia.org/wiki/Sales

    Sales are activities related to selling or the number of goods sold in a given targeted time period. The delivery of a service for a cost is also considered a sale. A period during which goods are sold for a reduced price may also be referred to as a "sale".

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