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BBB National Programs is a member of the International Council for Advertising Self-Regulation (ICAS), a global organization that promotes effective self-regulation of advertising around the world. Mary K. Engle, who previously served as the Associate Director of the Division of Advertising Practices at the Federal Trade Commission (FTC ...
The Better Business Bureau (BBB) is a private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, consisting of 97 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
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The Better Business Bureau also warns of directory scams, which it says have targeted businesses for decades. Scammers try to get businesses to pay for a listing or ad space in a non-existent ...
Dig a bit deeper into the BBB's report and a picture emerges of which sorts of business are generating the most inquiries: Topping the list are roofers, with more than 3 million inquiries in 2011 ...
For the consumers in biology, see Heterotroph. A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.
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