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2. Genius Bar - Wikipedia

   en.wikipedia.org/wiki/Genius_Bar

   The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.

3. Apple certification programs - Wikipedia

   en.wikipedia.org/wiki/Apple_certification_programs

   Apple certification programs are IT professional certifications for Apple Inc. products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users.

4. macOS - Wikipedia

   en.wikipedia.org/wiki/MacOS

   macOS Sierra added Siri, iCloud Drive, picture-in-picture support, a Night Shift mode that switches the display to warmer colors at night, and two Continuity features: Universal Clipboard, which syncs a user's clipboard across their Apple devices, and Auto Unlock, which can unlock a user's Mac with their Apple Watch. macOS Sierra also adds ...

5. macOS Big Sur - Wikipedia

   en.wikipedia.org/wiki/MacOS_Big_Sur

   macOS Big Sur is the first release of macOS for Macs powered by Apple-designed ARM64 -based processors, a key part of the transition from Intel x86-64 -based processors. [19] The chip mentioned in demo videos, and used in the Developer Transition Kit, is the A12Z Bionic. On November 10, 2020, Apple announced the first Mac Apple silicon chip ...

6. AppleCare+ - Wikipedia

   en.wikipedia.org/wiki/AppleCare+

   AppleCare+ is Apple 's brand name for extended warranty and technical support plans for their devices. AppleCare+ extends the devices' one-year limited warranty and the ninety days of technical support (which is known as basic AppleCare). It allows the customer unlimited incidents of accidental damage with a deductible (which, like the price of ...

7. macOS Catalina - Wikipedia

   en.wikipedia.org/wiki/MacOS_Catalina

   macOS Catalina (version 10.15) is the sixteenth major release of macOS, Apple Inc. 's desktop operating system for Macintosh computers. It is the successor to macOS Mojave and was announced at WWDC 2019 on June 3, 2019 and released to the public on October 7, 2019. Catalina is the first version of macOS to support only 64-bit applications and ...