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Banking Ombudsman is a quasi-judicial authority created in 2006, and the authority was created pursuant to a decision made by the Government of India to enable resolution of complaints of customers of banks relating to certain services rendered by the banks. The Banking Ombudsman Scheme was first introduced in India in 1995 and was revised in 2002.
Grievance redressal. Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
Indian Bank is an Indian public sector bank, established in 1907 and headquartered in Chennai. It serves over 100 million customers with 40,187 employees, 5,847 branches with 4,937 ATMs and Cash deposit machines. Total business of the bank has touched ₹1,221,773 crore (US$150 billion) as of 31 March 2024. The bank's information systems and ...
Assented to. 9 May 2014. (2014-05-09) Status: In force. Whistle Blowers Protection Act, 2011 (renamed as Whistle Blowers Protection Act, 2014 by the second schedule of the Repealing and Amending Act, 2015 [1]) is an Act of the Parliament of India which provides a mechanism to investigate alleged corruption and misuse of power by public servants ...
Website. ncrb.gov.in. National Crime Records Bureau (NCRB) is an Indian government agency responsible for collecting and analyzing crime data as defined by the Indian Penal Code (IPC) and Special and Local Laws (SLL). NCRB is headquartered in New Delhi and is part of the Ministry of Home Affairs (MHA) under the Government of India.
Website. www.bcsbi.org.in. The Banking Codes and Standards Board of India (BCSBI) [1] is an independent banking industry watchdog that protects consumers of banking services in India. The board oversee compliance with the "Code of Bank's Commitment to Customers". It is not a compensation mechanism and looks into an individual complaint only to ...
A community service register is a register maintained in every Indian police station for a non- cognisable offence. If the offence is a cognisable offence, then a First Information Report (FIR) is created and registered. A CSR is also called a daily diary report or diary report. After filing a police complaint, the CSR receipt is used as a ...
The 2016 Indian bank data breach was reported in October 2016. It was estimated 3.2 million debit cards were compromised. Major Indian banks, among them SBI, HDFC Bank, ICICI, YES Bank and Axis Bank, were among the worst hit. [1] The breach went undetected for months and was first detected after several banks reported fraudulent use of their ...