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2. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

3. Job Descriptions Decoded: Sales/Customer Service Position - AOL

   www.aol.com/2014/05/14/job-descriptions-decoded...

   While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.

4. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

5. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

6. 6 Highest-Paying Service Jobs That Make Tips Plus a Salary - AOL

   www.aol.com/finance/6-highest-paying-jobs-tips...

   1. Bartender. Average salary: $31,510 plus tips. Depending on whether you are working in a high-volume nightclub or the day shift at a dive bar, the money you make bartending will vary widely ...

7. Customer advocacy - Wikipedia

   en.wikipedia.org/wiki/Customer_advocacy

   Some examples of a customer advocacy approach are suggesting a product even if the profit margin is less for the company, setting service call appointments based on the customer's (not the company's) preferred hours, or recommending a competitor's product because it is better at meeting the customer's needs. However, there are times when, if a ...