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Servant leadership. Servant leadership is a leadership philosophy in which the goal of the leader is to serve. This is different from traditional leadership where the leader's main focus is the thriving of their company or organization. A servant leader shares power, puts the needs of the employees first and helps people develop and perform as ...
In United States healthcare, service excellence is the ability of the provider to consistently meet and manage patient expectations. Clinical excellence must be the priority for any health care system. However, the best healthcare systems combine professional
Operational excellence is a mindset that embraces certain principles and tools to create a culture of excellence within an organization. Operational excellence means every employee can see, deliver, and improve the flow of value to a customer. This approach employs the tools of earlier continuous improvement methodologies, such as lean thinking ...
Service recovery paradox. The service recovery paradox (SRP) is a situation in which a customer thinks more highly of a company after the company has corrected a problem with their service, compared to how they would regard the company if non-faulty service had been provided. The main reason behind this thinking is that successful recovery of a ...
Service Excellence Awards. The Service Excellence Awards are any Awards that seek to reward and recognize organizations and individuals who excel in serving clients whether in private organisations ( Customer Services) or public organisations ( Public Service ). The term first came to prominence after its adoption by the Customer Service ...
Public Safety Officer Medal of Valor. Medal for Merit (no longer awarded) Medal of Freedom (no longer awarded) President's Award for Distinguished Federal Civilian Service. National Medal of Arts. National Humanities Medal. National Medal of Science. National Medal of Technology and Innovation.
Basically, well-being (eudaimonia) is gained by proper development of one's highest and most human capabilities and human beings are "the rational animal". It follows that eudaimonia for a human being is the attainment of excellence ( areté) in reason. According to Aristotle, eudaimonia actually requires activity, action, so that it is not ...
The Japanese word kaizen means 'improvement' or 'change for better' (from 改 kai - change, revision; and 善 zen - virtue, goodness) with the inherent meaning of either 'continuous' or 'philosophy' in Japanese dictionaries and in everyday use. The word refers to any improvement, one-time or continuous, large or small, in the same sense as the ...
Phronesis ( Ancient Greek: φρόνησῐς, romanized : phrónēsis) is a type of wisdom or intelligence concerned with practical action. It implies both good judgment and excellence of character and habits, and was a common topic of discussion in ancient Greek philosophy.
Meritorious Service Medal (United States) The Meritorious Service Medal ( MSM) is a military award presented to members of the United States Armed Forces who distinguish themselves with outstanding meritorious achievement or service to the United States. Introduced in 1969, the MSM was long awarded as a decoration for peacetime achievement.