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  2. Employee engagement - Wikipedia

    en.wikipedia.org/wiki/Employee_engagement

    An "engaged employee" is defined as one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization's reputation and interests. An engaged employee has a positive attitude towards the organization and its values. [1] In contrast, a disengaged employee may range from someone doing the bare ...

  3. Adaptation model of nursing - Wikipedia

    en.wikipedia.org/wiki/Adaptation_model_of_nursing

    Roy's goal for nursing is "the promotion of adaptation in each of the four modes, thereby contributing to the person's health, quality of life and dying with dignity". [1] These four modes are physiological, self-concept, role function and interdependence. Roy employs a six-step nursing process: assessment of behaviour; assessment of stimuli ...

  4. Program evaluation - Wikipedia

    en.wikipedia.org/wiki/Program_evaluation

    Program evaluation is a systematic method for collecting, analyzing, and using information to answer questions about projects, policies and programs, [1] particularly about their effectiveness and efficiency. In both the public sector and private sector, as well as the voluntary sector, stakeholders might be required to assess—under law or ...

  5. Capacity building - Wikipedia

    en.wikipedia.org/wiki/Capacity_building

    Capacity building (or capacity development, capacity strengthening) is the improvement in an individual's or organization's facility (or capability) "to produce, perform or deploy". [1] The terms capacity building and capacity development have often been used interchangeably, although a publication by OECD-DAC stated in 2006 that capacity ...

  6. Restorative practices - Wikipedia

    en.wikipedia.org/wiki/Restorative_practices

    Restorative practices (or RP) is a social science field concerned with improving and repairing relationships and social connections among people. [1] Whereas a zero tolerance social mediation system prioritizes punishment, RP privileges the repair of harm and dialogue among actors. [2] In fact, the purpose of RP is to build healthy communities ...

  7. Crisis intervention - Wikipedia

    en.wikipedia.org/wiki/Crisis_intervention

    Grounding in crisis intervention refers to a practice that helps individuals deal with distressing feelings by refocusing their thoughts on the present moment, utilizing both physical and mental techniques to soothe stress and reduce symptoms of trauma. [19] Support: Provide empathetic listening and support.

  8. Business process orientation - Wikipedia

    en.wikipedia.org/wiki/Business_process_orientation

    A “business process culture” is a culture that is cross-functional, customer oriented along with process and system thinking. This can be expanded by Davenport’s definition of process orientation as consisting of elements of structure, focus, measurement, ownership and customers (Davenport 1993). Davenport also stressed commitment to ...

  9. Decentralization - Wikipedia

    en.wikipedia.org/wiki/Decentralization

    Decentralization or decentralisation is the process by which the activities of an organization, particularly those regarding planning and decision-making, are distributed or delegated away from a central, authoritative location or group and given to smaller factions within it. [1]