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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance". [2]
Service. Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
Toll-free directory assistance. In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020.
N11 code. This U.S. road sign alerts highway users to the availability of 9-1-1 service. An N11 code (pronounced Enn-one-one) is a three-digit dialing code used in abbreviated dialing in the North American Numbering Plan (NANP). The mnemonic N stands for the digits 2 through 9 and thus the syntax stands for the codes 211, 311, 411, 511, 611 ...
The telephone number prefix 555 is a central office code in the North American Numbering Plan, used as the leading part of a group of 10,000 telephone numbers, 555-XXXX, in each numbering plan area (NPA) (area code). It has traditionally been used only for the provision of directory assistance, when dialing NPA-555-1212.
NPA-911 is forbidden as 9-1-1 is an emergency telephone number. (This is less restrictive than the rules prohibiting all three-digit N-1-1 codes as exchanges in all geographic area codes.) NPA-555 is reserved in every toll-free area code (except 800) for future information or directory assistance applications; Operation
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