WOW.com Web Search

  1. Ads

    related to: customer service roles and responsibilities matrix
  2. joblist.com has been visited by 100K+ users in the past month

    • Full Time Jobs

      Find Full Time Jobs Near You.

      Hiring Immediately - Apply Now!

    • Find A Job Near You

      The Top Jobs, All In One Place.

      Start Your Search Here - Apply Now!

Search results

  1. Results from the WOW.Com Content Network
  2. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    Responsibility assignment matrix. In business and project management, a responsibility assignment matrix [1] ( RAM ), also known as RACI matrix [2] ( / ˈreɪsi /) or linear responsibility chart [3] ( LRC ), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  5. Organizational structure - Wikipedia

    en.wikipedia.org/wiki/Organizational_structure

    Strong/project matrix: A project manager is primarily responsible for the project. Functional managers provide technical expertise and assign resources as needed. There are advantages and disadvantages of the matrix structure. Some of the disadvantages include tendencies towards anarchy, power struggles and 'sinking' to group and division levels.

  6. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    Business administration. Operations management for services has the functional responsibility for producing the services of an organization and providing them directly to its customers. [1] : 6–7 It specifically deals with decisions required by operations managers for simultaneous production and consumption of an intangible product.

  7. Functional manager - Wikipedia

    en.wikipedia.org/wiki/Functional_manager

    Functional manager. A functional manager is a person who has management authority over an organizational unit—such as a department—within a business, company, or other organization. Functional managers have ongoing responsibilities, and are not usually directly affiliated with project teams, other than ensuring that goals and objectives ...

  1. Ads

    related to: customer service roles and responsibilities matrix