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2. Skype for Business - Wikipedia

   en.wikipedia.org/wiki/Skype_for_Business

   Skype for Business (formerly Microsoft Lync and Office Communicator) is an enterprise software application for instant messaging and videotelephony developed by Microsoft as part of the Microsoft 365 (formerly Office) suite. It is designed for use with the on-premises Skype for Business Server software, and a software as a service version ...

3. Flock (messaging service) - Wikipedia

   en.wikipedia.org/wiki/Flock_(messaging_service)

   The primary features of Flock are direct & channel messaging, video conferencing, screen & file sharing, and unlimited chat history. Teams. Flock users can create multiple teams for the entire company, a department or for selective members of the organisation.

4. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

5. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

6. Category:Business chat software - Wikipedia

   en.wikipedia.org/.../Category:Business_chat_software

   Instant messaging software which is marketed as for business use. Pages in category "Business chat software" The following 9 pages are in this category, out of 9 total.

7. Comparison of cross-platform instant messaging clients

   en.wikipedia.org/wiki/Comparison_of_cross...

   Examples of such messaging services include: Skype, Facebook Messenger, Google Hangouts (subsequently Google Chat), Telegram, ICQ, Element, Slack, Discord, etc. Users have more options as usernames or email addresses can be used as user identifiers, besides phone numbers. Unlike the phone-based model, user accounts on a multi-device model are ...

8. Conversational commerce - Wikipedia

   en.wikipedia.org/wiki/Conversational_commerce

   Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, chatbots on messaging apps or websites, voice assistants) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial intelligence.

9. Instant messaging - Wikipedia

   en.wikipedia.org/wiki/Instant_messaging

   A classic example of instant messaging on a desktop computer: the left window of this software showing a list of contacts ("buddy list") and the right window an active IM conversation. Instant messaging (IM) technology is a type of online chat allowing immediate transmission of messages over the Internet or another computer network.