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  2. Hal Becker - Wikipedia

    en.wikipedia.org/wiki/Hal_Becker

    Hal Becker (born 1954) is an American author and nationally known expert on the subjects of sales, customer service and negotiating.He conducts seminars or provides consultations to more than 140 organizations a year, including, IBM, Disney, New York Life, United Airlines, Verizon, Terminix, AT&T, Pearle Vision and Cintas.

  3. Barbara "BJ" Gallagher Hateley - Wikipedia

    en.wikipedia.org/wiki/Barbara_"BJ"_Gallagher_Hateley

    Hateley is the former manager of training and development for the Los Angeles Times, where she was responsible for management development, sales training, customer service seminars, diversity training, specialized programs for women, and the development of high potential managers.

  4. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning (web based training), or a blend (blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can discuss ...

  5. PSI Seminars - Wikipedia

    en.wikipedia.org/wiki/PSI_Seminars

    PSI Seminars is the oldest continuously operating personal and professional training company in the U.S., [1] with over 500,000 graduates of the Basic Seminar. Based in Clearlake Oaks, California, it was founded in 1973 by Thomas and Jane Willhite. They also founded the non-profit PSI World, based in Clearlake Oaks, which provides free training ...

  6. With Banks Courting Customers, You Can Try Before You Buy - AOL

    www.aol.com/news/2013-04-17-banks-customer...

    Getty Images People who can't sample ice cream without buying a sundae might have a difficult time taking advantage of banking freebies. But if you have the discipline to stick to your financial ...

  7. Insight Seminars - Wikipedia

    en.wikipedia.org/wiki/Insight_Seminars

    Insight Seminars is an international non-profit organization headquartered in Santa Monica, California. The first seminar was led in 1978 by founders John-Roger and Russell Bishop under the name Insight Training Seminars. Insight has held seminars in 34 countries for adults, teens, and children, in addition to Business Insight corporate ...

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