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They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
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4 Underrated Skills of Non-Technical Product Managers. 1. Presentation Skills. Many non-technical PMs have backgrounds in the creative and communications sector.
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Working at Home Depot since 2022 has given Harold S. a close look at the inner workings of the company. "It's a good job," he said, "that also comes with some knowledge that's helpful for saving...
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Employment.org has been visited by 100K+ users in the past month