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2. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

3. Technical support scam - Wikipedia

   en.wikipedia.org/wiki/Technical_support_scam

   A 2017 study of technical support scams published at the NDSS Symposium found that, of the tech support scams in which the IPs involved could be geolocated, 85% could be traced to locations in India, 7% to locations in the United States and 3% to locations in Costa Rica.

4. Protect yourself from internet scams - AOL Help

   help.aol.com/articles/protect-yourself-from...

   What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.

5. FAQ & Answers for Assist by AOL | AOL Products

   www.aol.com/products/tech-support/assist/faq

   Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.

6. Use AOL Official Mail to confirm legitimate AOL emails

   help.aol.com/articles/what-is-official-aol-mail

   When we send you important emails, we'll mark the message with a small AOL icon beside the sender name. When you open the message, you'll see the "Official Mail" banner above the details of the message. If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified ...

7. Can you hear me? (alleged telephone scam) - Wikipedia

   en.wikipedia.org/wiki/Can_you_hear_me?_(alleged...

   Can you hear me? is a question asked in an alleged telephone scam that started occurring in the United States and Canada in 2017. It is alternatively known as the Say "yes" scam. Reports of this scam and warnings to the public have continued into 2020 in the US. There have also been several reports of the same kind of incidents happening in Europe.

8. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

9. Get 24x7 Live Tech Support for Any Device | AOL

   www.aol.com/products/tech-support

   Get support day or night for your AOL account, security software or just about any device you own. 24x7 support for your AOL account issues plus security products. Learn more. Unlimited tech ...