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Customer Service Rep Average Wage: $10 to $20 per hour Customer service representatives are hired by all sorts of companies to manage inquiries and support tasks as the first line of communication.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
A virtual assistant ( VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to facilitate interaction with their users.
PwC's research found that growth in jobs that demand AI expertise has outpaced growth in all jobs since 2016. Meanwhile, AI-exposed occupations such as customer service and IT are still growing ...
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...
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Employment.org has been visited by 100K+ users in the past month