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  2. Integrated logistics support - Wikipedia

    en.wikipedia.org/wiki/Integrated_Logistics_Support

    Integrated logistics support. Integrated logistics[1] support (ILS) is a technology in the system engineering to lower a product life cycle cost and decrease demand for logistics by the maintenance system optimization to ease the product support. Although originally developed for military purposes, it is also widely used in commercial customer ...

  3. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    Contents. IT service management. For computer-managed services, see Daemon (computing). Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control IT services offered to customers. [ 1 ] Differing from more technology -oriented IT management approaches like ...

  4. Level of Repair Analysis - Wikipedia

    en.wikipedia.org/wiki/Level_of_Repair_Analysis

    Level of Repair Analysis. Level of Repair Analysis (LORA) is used as an analytical methodology used to determine where an item will be replaced, repaired, or discarded based on cost considerations and operational readiness requirements. For a complex engineering system containing thousands of assemblies, sub-assemblies, components, organized ...

  5. Asset Management Plan - Wikipedia

    en.wikipedia.org/wiki/Asset_Management_Plan

    An asset management plan (AMP) is a tactical plan for managing an organisation's infrastructure and other assets to deliver an agreed standard of service. Typically, an asset management plan will cover more than a single asset, taking a system approach - especially where a number of assets are co-dependent and are required to work together to deliver an agreed standard of service.

  6. Managed services - Wikipedia

    en.wikipedia.org/wiki/Managed_services

    Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. [1][2][3] It is an alternative to the break/fix or on-demand ...

  7. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    Responsibility assignment matrix. In business and project management, a responsibility assignment matrix[1] (RAM), also known as RACI matrix[2] (/ ˈreɪsi /) or linear responsibility chart[3] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.

  8. Reliability engineering - Wikipedia

    en.wikipedia.org/wiki/Reliability_engineering

    Reliability engineering is a sub-discipline of systems engineering that emphasizes the ability of equipment to function without failure. Reliability is defined as the probability that a product, system, or service will perform its intended function adequately for a specified period of time, OR will operate in a defined environment without failure. [1]

  9. Application lifecycle management - Wikipedia

    en.wikipedia.org/wiki/Application_lifecycle...

    t. e. Application lifecycle management (ALM) is the product lifecycle management (governance, development, and maintenance) of computer programs. It encompasses requirements management, software architecture, computer programming, software testing, software maintenance, change management, continuous integration, project management, and release ...