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  2. Call center industry in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Call_center_industry_in...

    The call center industry is one of the fastest growing in the country. The Philippines is also considered a location of choice due to its less expensive operational and labor costs, and a constant stream of college-educated graduates entering the already mostly young workforce. The Filipino people also generally show proficiency in American ...

  3. Business process outsourcing in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Business_process...

    Negros first CyberCentre IT and BPO рub in Bacolod, Philippines. One of the most dynamic and fastest growing sectors in the Philippines is the information technology – business process outsourcing (IT-BPO) industry. The industry is composed of eight sub-sectors, namely, knowledge process outsourcing and back offices, animation, call centers ...

  4. Qualfon - Wikipedia

    en.wikipedia.org/wiki/Qualfon

    Qualfon DSG. Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995 [where?] and is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).

  5. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    E-commerce. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...

  6. Telecommunications in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Telecommunications_in_the...

    Telecommunications in the Philippines are well-developed due to the presence of modern infrastructure facilities. The industry was deregulated in 1995 when President Fidel Ramos signed Republic Act No. 7925 (The Public Telecommunications Policy Act of the Philippines). This law opened the sector to more private players and improved the ...

  7. Advanced Contact Solutions - Wikipedia

    en.wikipedia.org/wiki/Advanced_Contact_Solutions

    ACS started as a single-site, single-client company with only 300 seats in 1996 to five sites with 7,000 seats. ACS is the first publicly listed call center in the Philippine Stock Exchange. [ 1] Its parent company is Paxys Solutions Corp. [ 2] Also, ACS is an ISO 9001:2000 Quality Systems Certified. ACS provided services to companies in the ...

  8. TTEC - Wikipedia

    en.wikipedia.org/wiki/TTEC

    118 million USD (2023) Number of employees. 60,000. Website. ttec.com. Footnotes / references. [1][2][3] TTEC Holdings, Inc. (formerly named "TeleTech"), is an American customer experience technology and services company headquartered in Greenwood Village, Colorado.

  9. Focus Services - Wikipedia

    en.wikipedia.org/wiki/Focus_Services

    Focus Direct Inc. - Bacolod (Philippines) Focus El Salvador. Website. www.focusservices.com. Focus Services LLC is a privately owned call center service provider, specializing in multi-product telesales and customer relationship management founded in 1995. It has locations in the United States, El Salvador, Nicaragua, and the Philippines. [ 1][ 2]

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