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  2. Direct support professional - Wikipedia

    en.wikipedia.org/wiki/Direct_support_professional

    Direct Support Professionals ( DSPs) are professionals who work directly with people with intellectual and developmental disabilities, with the aim of assisting the individual to become integrated into their community or the least restrictive environment. DSPs share similar job duties with professional caregivers; they may assist with ...

  3. Job shadow - Wikipedia

    en.wikipedia.org/wiki/Job_shadow

    Job shadow. Job shadowing (or work shadowing) is a type of on-the-job learning. It may be a part of an onboarding process, or part of a career or leadership development program. Job shadowing involves following and observing another employee who might have a different job in hand, have something to teach, or be able to help the person who is ...

  4. Staff and line - Wikipedia

    en.wikipedia.org/wiki/Staff_and_line

    Staff and line. Staff and line are names given to different types of functions in organizations. A line function is one that directly advances an organization in its core work. [1] This always includes production and sales, and sometimes marketing. [2] A staff function supports the organization with specialized advisory and support functions. [3]

  5. Mentorship - Wikipedia

    en.wikipedia.org/wiki/Mentorship

    Mentorship is the patronage, influence, guidance, or direction given by a mentor. [1] A mentor is someone who teaches or gives help and advice to a less experienced and often younger person. [2] In an organizational setting, a mentor influences the personal and professional growth of a mentee. Most traditional mentorships involve having senior ...

  6. Support group - Wikipedia

    en.wikipedia.org/wiki/Support_group

    Support group. In a support group, members provide each other with various types of help, usually nonprofessional and nonmaterial, for a particular shared, usually burdensome, characteristic. Members with the same issues can come together for sharing coping strategies, to feel more empowered and for a sense of community.

  7. Employee morale - Wikipedia

    en.wikipedia.org/wiki/Employee_morale

    High morale effects employee's motivation, their performance, and their willingness to adapt to organizational strategies. High morale will cause employees to put in extra effort, find ways to work more efficiently, and do higher quality work. [6] An employer with a well-known track record of high morale among employees is also much more likely ...

  8. Employee engagement - Wikipedia

    en.wikipedia.org/wiki/Employee_engagement

    An "engaged employee" is defined as one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization's reputation and interests. An engaged employee has a positive attitude towards the organization and its values. [1] In contrast, a disengaged employee may range from someone doing the bare ...

  9. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    Super-apps. v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to ...