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Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Use Face, Fingerprint or PIN to sign in to AOL Entering a password to sign in to your AOL account can sometimes feel like a hassle, especially if you forget it.
Learn how to access your AOL account if you forget your password or username, and how to update your password regularly. Follow the steps to use Sign-in Helper, AOL Account security page, or AOL mobile apps to manage your password.
Learn how to add, replace or remove a mobile phone number or email address as your account recovery info. This will help you access your AOL account if you ever lose your password or need to verify your identity.
Learn how to troubleshoot common sign-in issues with your AOL account, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, deauthorize devices, and more.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Learn why you may be asked to verify your account after entering the correct password for your AOL email. Find out the possible reasons and how to update your recovery options to access your account.
Learn how to turn off 2-step verification and receive a verification code to sign into your AOL account. You can use phone verification or authenticator app verification to add an extra security step.
If you can't sign in to your AOL email account because you've forgotten your username, you can use the recovery phone number or email address linked to your account to recover it. Follow the steps on the Sign-in Helper page to get your username back.