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The company, originally named Cadabra, was founded in the converted garage of Bezos's house for symbolic reasons and was renamed to Amazon in November 1994. [24] The Amazon website launched for public sales on July 16, 1995, and initially sourced its books directly from wholesalers and publishers. [23] [25] Amazon went public in May 1997. It ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.