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2. Gartner - Wikipedia

   en.wikipedia.org/wiki/Gartner

   Gartner, Inc. is an American technological research and consulting firm based in Stamford, Connecticut, that conducts research on technology and shares this research both through private consulting as well as executive programs and conferences. Its clients include large corporations, government agencies, technology companies, and investment firms.

3. Secure access service edge - Wikipedia

   en.wikipedia.org/wiki/Secure_access_service_edge

   A secure access service edge ( SASE) is technology used to deliver wide area network (WAN) and security controls as a cloud computing service directly to the source of connection ( user, device, Internet of things (IoT) device, or edge computing location) rather than a data center. [1] It uses cloud and edge computing technologies to reduce the ...

4. Interactive Intelligence - Wikipedia

   en.wikipedia.org/wiki/Interactive_Intelligence

   Interactive Intelligence headquarters in Indianapolis, Indiana. Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation. In December 2016, the company was acquired by ...

5. Magic Quadrant - Wikipedia

   en.wikipedia.org/wiki/Magic_Quadrant

   Magic Quadrant. Magic Quadrant (MQ) is a series of market research reports published by IT consulting firm Gartner that rely on proprietary qualitative data analysis methods to demonstrate market trends, such as direction, maturity and participants. [1] Their analyses are conducted for several specific technology industries and are updated ...

6. Contact center telephony - Wikipedia

   en.wikipedia.org/wiki/Contact_center_telephony

   Contact center telephony. In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an ...

7. 8x8 - Wikipedia

   en.wikipedia.org/wiki/8x8

   Website. 8x8 .com. Footnotes / references. Financials as of March 31, 2024. [update] [3] 8x8, Inc. is an American provider of Voice over IP products. Its products include cloud-based voice, contact center, video, mobile and unified communications for businesses. Since 2018, 8x8 manages Jitsi .