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2. NICE Ltd. - Wikipedia

   en.wikipedia.org/wiki/NICE_Ltd.

   NICE Ltd. NICE ( Hebrew: נייס) is an Israeli technology company specializing in customer relations management software (NICE CXone), artificial intelligence, and digital and workforce engagement management. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel ...

3. Contact center telephony - Wikipedia

   en.wikipedia.org/wiki/Contact_center_telephony

   Contact center telephony. In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an ...

4. List of call centre companies - Wikipedia

   en.wikipedia.org/wiki/List_of_call_centre_companies

   The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)

5. Why inContact Shares Popped - AOL

   www.aol.com/2013/02/15/why-incontact-shares-popped

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6. Where's the Cash Coming From at inContact? - AOL

   www.aol.com/2013/05/10/wheres-the-cash-coming...

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7. inContact's Margin Hot Streak Continues - AOL

   www.aol.com/2013/05/02/incontacts-margin-hot...

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