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2. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

3. Walmart - Wikipedia

   en.wikipedia.org/wiki/Walmart

   This is an accepted version of this page This is the latest accepted revision, reviewed on 19 September 2024. American multinational retail corporation operating department stores This article is about the retail chain. For other uses, see Walmart (disambiguation). Walmart Inc. Walmart location in Onalaska, Wisconsin Formerly Wal-Mart Discount City (1962–1969) Wal-Mart, Inc. (1969–1970 ...

4. Omnichannel - Wikipedia

   en.wikipedia.org/wiki/Omnichannel

   Omnichannel. Omnichannel is a neologism describing a business strategy. According to Frost & Sullivan, omnichannel is defined as "seamless and effortless, high-quality customer experiences that occur within and between contact channels". [1]

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