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Instant messaging systems facilitate connections between specified known users [1] (often using a contact list also known as a "buddy list" or "friend list") or in chat rooms, and can be standalone apps or integrated into a wider social media platform, or in a website where it can for instance be used for conversational commerce.
Comparison of cross-platform instant messaging clients. The landscape for instant messaging involves cross-platform instant messaging clients that can handle one or multiple protocols. [1] Clients that use the same protocol can typically federate and talk to one another. The following table compares general and technical information for cross ...
Type. Audio, Video, Instant Messaging. Website. www.skype.com /en /business. Skype for Business (formerly Microsoft Lync and Office Communicator) is an enterprise software application for instant messaging and videotelephony developed by Microsoft as part of the Microsoft 365 (formerly Office) suite. It is designed for use with the on-premises ...
Skype for Business Server (formerly Microsoft Office Communications Server and Microsoft Lync Server) is real-time communications server software that provides the infrastructure for enterprise instant messaging, presence, VoIP, ad hoc and structured conferences (audio, video and web conferencing) and PSTN connectivity through a third-party gateway or SIP trunk. [3]
Slack is a cloud-based team communication platform developed by Slack Technologies, which has been owned by Salesforce since 2020. Slack uses a freemium model.Slack is primarily offered as a business-to-business service, with its userbase being predominantly team-based businesses while its functionalities are primarily focused on business administration and communication.
SMS. SMS (short message service) is a text messaging service component of most telephone, Internet, and mobile device systems. It uses standardized communication protocols to enable mobile devices to exchange short text messages. An intermediary service can facilitate a text-to-voice conversion to be sent to landlines.
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